CHISP® Exam Times, Locations, and Other Requirements
CHISP is a high-stakes proctored exam delivered online between 12 Noon to 12 Midnight
EST M-F, and from 6 p.m. to 11 EST p.m. on weekends. It is fully secured using today’s
technologies, including biometric keystroke analytics and does not require test
takers to go to a testing facility. Instead, the exam may be taken from any computer
with a standalone web cam and high-speed internet access. It must be scheduled,
rescheduled, or canceled 48 hours in advance.
Scheduling options are open 24 hours a day, 7 days a week.
All test takers are required to complete a biometric enrollment process that includes
capturing their photo and keystroke analytics. These are used to authenticate the
test taker and are later displayed as part of all credential verification requests.
Real Time Human Proctoring and Security Shield: The CHISP exam requires a stand-alone
web cam. The web cam must be positioned so that the test taker’s proctor can see
the test taker’s hands, face, keyboard and test area. During an active test
session, the Security Shield secures the test taker computer and tracks test taker
behavior. The program constantly monitors information from the Security Shield for
aberrant behavior. In addition, each testing session is actively monitored by trained
proctors to scan for visual anomalies such as:
UNALLOWED TESTING BEHAVIORS:
- Talking or suspect movement of the lips is not allowed
during testing
- No books or other resources are allowed during testing
- Taking a telephone call during testing is not allowed
- Leaving the room during the 3 hour exam is not allowed (with the exception of one
"trip to the restroom")
- Having more than one person (the test taker) present during testing is not allowed
- Tapping fingers, rearranging, removing or playing with clothing is not allowed
during testing
The test taker will remain connected to the proctor during the entire testing process.
If an aberrant behavior is detected either by the human proctor or by one of the
many automated security scans, an alert is generated and the test will be paused
for investigation or terminated.
ONLINE TESTING REQUIREMENTS:
A BASIC WEBCAM WITH THE FOLLOWING
FEATURES IS REQUIRED (built-in web cams are not compatible with the exam)
- 640 x 480 resolution
- Manual focus ring or Auto Focus
- Built-in microphone preferred
- USB connection preferred
A web camera must provide a FULL view of your keyboard, hands and face during the
entire exam. It should be placed at a 45 degree angle so that the proctor can clearly
view the tester’s hands, face, keyboard and work area. Your testing area must
meet the following requirements during your test session:
- Quiet and free from any activity other than testing.
- Ample lighting is necessary.

TESTING WORKSTATION SYSTEM REQUIREMENTS:
Windows
- Operating System – Windows 2000 Professional (with Service Pack 3+) / Windows
XP (with Service Pack 2+) / Vista (32 bit operating systems ONLY)
- Hard Drive – Minimum 500MB available space
- Video – Color video display set to 1024×768 resolution
- Internet Access – Internet access using Internet Explorer via a dedicated ISDN,
DSL, T1 or cable connection (dial-up and satellite connections are not acceptable)
- Installed Hardware – Microsoft compatible mouse, Approved Web cam/Microphone
- Installed Applications – Internet Explorer 6.0+ (Mozilla Firefox is not supported),
Flash Player (installed through IE), .NET Framework 2.0+, Windows Installer 3.0+
- Firewall – ports 80 and 443 open
- Administrator rights to install
Macintosh
- Operating System – Mac OS X 10.5.3 or later with an Intel processor type
- Hard Drive – 5GB available space recommended
- Video – Color video display set to 1024×768 resolution
- Internet Access – Internet access using Safari via a dedicated ISDN, DSL, T1 or
cable connection (dial-up and satellite connections are not acceptable)
- Installed Hardware – Macintosh compatible mouse, Approved Web cam/Microphone
- Installed Applications – Safari version 3.0+ (3.1.2 or later recommended) (Mozilla
Firefox not supported), Flash Player
- Firewall – ports 80 and 443 open
- Administrator rights to install.